Board Reporting Series

Q3 Board Update — demo deck

This is the quarterly checkpoint where the board weighs a strong growth story against the operating constraint sitting underneath it — and decides whether to fund the fix before it slows next quarter down.

9 slidesAuthor: Operating TeamOctober 2026

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Q3 Board Update

Q3 Board Update Growth, capacity, and the investment decision Operating Team · October 2026 CONFIDENTIAL — ILLUSTRATIVE

This is the quarterly checkpoint the board uses to weigh growth against the operating constraints behind it. The story this quarter is a good one, but it arrives bundled with a capacity decision that cannot wait for the next meeting.

2Agenda

Four topics decide today's capacity vote

Four topics decide today's capacity vote 01 Growth Where the ARR and logo gains came from 02 Adoption How fast accounts are using the new workflow 03 Capacity risk Why onboarding is now the bottleneck 04 The ask What we need approved today Illustrative data — replace with your own metrics. 2

The order here is deliberate: growth and adoption build the case, capacity risk explains the tension underneath it, and the ask closes the loop. Each topic hands off directly into the next, so the constraint is visible well before the request is.

3The Bottom Line

Growth is real, but onboarding capacity now caps how fast bookings convert to revenue

Growth is real, but onboarding capacity now caps how fast bookings convert to revenue Q3 board summary CONFIDENTIAL — ILLUSTRATIVE Growth remains enterprise-led ARR grew from $32M to $37M this quarter; enterprise new logos accounted for $4.2M of the $6.3M gross increase. Protect the enterprise motion before diversifying spend. Adoption keeps compounding Workflow adoption rose from 41% to 68% of accounts over three quarters. The product motion scales; the constraint has moved downstream. Onboarding capacity is now the limiter 14 signed accounts are queued for onboarding, more than double the prior quarter. Approve the two additional onboarding hires this quarter. Illustrative data — replace with your own metrics. 3

None of these three points stands alone: growth funds the case for more onboarding capacity, and the adoption curve is what proves the demand is durable rather than a one-quarter spike. The open question is timing, not direction.

4Scorecard

Every growth metric is on plan; onboarding capacity is the outlier

Every growth metric is on plan; onboarding capacity is the outlier Key metrics, Q3 vs. target ARR GROWTH (QOQ) +15.6% +3.6 pts Target: +12% NEW ENTERPRISE LOGOS 9 +1 Target: 8 NET REVENUE RETENTION 118% +3 pts Target: 115% ONBOARDING QUEUE 14 +9 Target: <5 ENGINEERING UTILIZATION 97% +9 pts Target: <85% SUPPORT BACKLOG 62 -8 Target: <80 Onboarding queue and engineering utilization are the only two metrics in the red this quarter.Onboarding queue and engineering utilization are the only two metrics in the red Onboarding queue and engineering utilization are the only two metrics in the red this quarter.this quarter. Illustrative data — replace with your own metrics. 4

Five of six metrics would normally carry the whole meeting; the two in red are the ones worth lingering on instead. Engineering utilization running hot predates the onboarding queue and helps explain why that queue built up so fast.

5Growth Bridge

New enterprise logos and expansion added $6.3M, more than offsetting $1.3M of churn

New enterprise logos and expansion added $6.3M, more than offsetting $1.3M of churn ARR bridge, Q2 to Q3 0 $32M Q2 ARRQ2 ARR +$4.2M New enterprise logosNew enterprise logos +$2.1M Existing customer expansionExisting customer Existing customer expansionexpansion −$1.3M ChurnChurn $37M Q3 ARRQ3 ARR Net +$5.0M ARR this quarter; enterprise new-logo growth is the main engine.Net +$5.0M ARR this quarter; enterprise new-logo growth is the main engine. Illustrative data — replace with your own metrics. 5

The bridge shows this growth is concentrated, not diffuse: a handful of enterprise wins did most of the work. That concentration is good news for durability, but it also means the onboarding bottleneck sits squarely under the highest-value accounts.

6Adoption Curve

Workflow adoption rose 27 points in three quarters and is still accelerating

Workflow adoption rose 27 points in three quarters and is still accelerating Share of accounts on the new workflow 0 41% Q4 last year 52% Q1 61% Q2 68% Q3 Adoption rate Momentum supports the growth case; the bottleneck is now onboarding throughput, not demand.Momentum supports the growth case; the bottleneck is now onboarding throughput, Momentum supports the growth case; the bottleneck is now onboarding throughput, not demand.not demand. Illustrative data — replace with your own metrics. 6

A steady three-quarter climb like this answers 'is this durable', not just 'is this working'. It also reframes the capacity conversation: this isn't a spike to wait out, it's the shape of demand going forward.

7Capacity Risk

Delivery buffer turns negative in onboarding by Q3, the first real capacity risk this year

Delivery buffer turns negative in onboarding by Q3, the first real capacity risk this year Capacity buffer vs. committed volume, by team and quarter (percentage points) Q1 Q2 Q3 SalesSales 12pt 9pt 6pt OnboardingOnboarding 8pt -2pt -14pt SupportSupport 15pt 14pt 10pt ProductProduct 20pt 18pt 17pt Add two onboarding leads before Q4 or the enterprise pipeline queues for a full quarter.Add two onboarding leads before Q4 or the enterprise pipeline queues for a full Add two onboarding leads before Q4 or the enterprise pipeline queues for a full quarter.quarter. Illustrative data — replace with your own metrics. 7

This is the slide that turns a growth story into a decision. Every other team still has buffer; onboarding alone has crossed into negative territory, and that's the constraint the rest of the deck has been building toward.

8The Ask

Approve the onboarding capacity investment now, or Q4 growth slows

Approve the onboarding capacity investment now, or Q4 growth slows KEY TAKEAWAYS 1 Enterprise-led growth remains strong and durable 2 Adoption has crossed the majority mark across the base 3 Onboarding capacity, not demand or churn, is the binding constraint NEXT STEPS Approve two additional onboarding hires COO · This week Reprioritize the onboarding queue by contract value Onboarding lead · Next two weeks Review capacity utilization at the Q4 board meeting Operating team · Q4 Decision requested today: approve two onboarding hires this week.Decision requested today: approve two onboarding hires this week. Illustrative data — replace with your own metrics. 8

The three takeaways aren't new information; they're the same facts reordered as a decision. What matters on this slide is what's asked for by name and by owner, not just what's true.

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Thank you

Thank you Questions and discussion Operating Team ir@example.com Operating Team · October 2026 CONFIDENTIAL — ILLUSTRATIVE

The ask is intentionally narrow: two hires, timed to unblock the queue before Q4 pressure compounds it. Everything from here is the discussion the board actually needs to have.